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The UK Business Process Services (BPS) market achieved growth of 4.5% in 2015 - dipping below the mid-single digit line for the first time (see UK BPS Market Trends & Forecasts 2015).
Both public and private sectors experienced a slowdown in growth due to fewer major deals coming on stream, and deflationary pressures caused by Digital and Automation - hitting the twin customer drivers of legacy transformation and radically improved cost/productivity (see Transforming Legacy - critical for BPS providers in the Digital Era and Business Process Automation - what is Intelligent Automation?).
These disruptors are causing the UK BPS market to experience a 'rebalancing effect' around lower growth, which we now expect to continue through our forecast period to 2019, and probably beyond.
Business process consultancy, will be a winner in this rebalancing, as customers seek increasing help to map out and build their digital futures, alongside cloud-based delivery models like Business Process-as-a-Service (BPaaS), to help them provision and run processes in an agile, flexible way.
Subscribers to TechMarketView’s BusinessProcessViews research stream can read the market size, forecasts and analysis in our new anchor report UK Business Process Services Market Trends & Forecasts 2016 The accompanying forecasts data and charts can be found here.
If you're not yet a subscriber and would like to be, please contact Deb Seth (dseth@techmarketview.com) who will be happy to help.
Posted by John O'Brien at '07:53' - Tagged: markettrends bps
