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TechMarketView’s latest Business Process Operations Supplier Rankings 2021 report is now live. Clients of the TechSectorViews research programme can read it here.
BPS Operations players were beset in 2020 with a range of supply and demand constraints associated with COVID-19. Prior to the pandemic, market growth was already being suppressed by a number of factors, including contract attrition, insourcing, service decoupling, price competition and the migration to digital services. As a result of these factors aggregate demand across the Top Twenty suppliers declined by -3.0% in 2020.
BPS Operations contain a diverse set of suppliers and despite COVID-19 headwinds, market performance did vary considerably.
Take a look at UK Business Process Operations Supplier Rankings 2021 to understand more about the supplier landscape and competitive scene.
Subscribers to TechMarketView's TechSectorViews research programme can download at UK Business Process Operations Supplier Rankings 2021 . If you are not yet a subscriber and would like to find out how to gain access to this research and much more besides, please contact Deb Seth.
Posted by Marc Hardwick at '08:09' - Tagged: bps rankings newresearch supplier