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Recently published accounts reveal Civica bounced back strongly from last year’s pandemic associated slowdown. Overall revenue for the year ended 30 September 2021 was up 8% to £458.9m (2020: £424.9m), with organic revenue growth in the core software business (accounting for >90% of Group EBITDA, of 8%). Gross profit improved by 9% to £378.7m (2020: £346.4m), and operating profit before amortisation and exceptional items was up 18% to £102.1m (2020: £85.6m). EBITDA also improved—up 19% to a record £110.5m (2020: £93.1m)—and EBITDA margin improved to 24.1% (2020: 21.9%) supported by the continued move away from lower margin software resale and its BPO business. Operating cash inflow increased 33% to £102m improving the conversion from adjusted EBITDA from 84% to 94%.
Growth during the year came from upselling to existing clients (new modules, moving to the cloud); a programmatic approach to cross-selling existing products into different geographies and verticals (Project Endeavour), as well as new business, supported by its ongoing sales improvement programme. The organic software revenue growth of 8% was supplemented by targeted acquisitions, leading to reported software revenue growth of 13%.
Revenue from the UK, which represented 76% of total revenue, grew 7% to £350.7m (2020: £327.6m). Revenue from its APAC business (focused on Australia, New Zealand and Singapore) performed more strongly—up 12%—taking it over the £100m for the first time (2021: £100.9m / 2020: £90.0m), but its smaller North American business declined by 2% to £7.3m (2020: £7.4m).
TechMarketView subscribers, including those signed up to UKHotViewsPremium can read more about Civica's performance and prospects here. If you are not yet a subscriber, please contact Deb Seth to find out how to access this and much more.
Posted by Dale Peters at '07:57'
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