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Friday 30 March 2012

Capita: a new force in UK IT services?

Capita logoWe met up recently with Capita’s IT services executive director Mark Wyllie and MD Mark Quartermaine to discuss their plans to take Capita forwards as a leading player in UK IT services in its own right (see Capita's big ambitions in IT services).

Capita’s big ambition is to create an  IT services business that can compete head-to-head against industry heavyweights like HP, IBM, Atos, Accenture, Capgemini, Fujitsu, and Logica - and win!  It’s a tough challenge, but one which both Wyllie and Quartermaine are more than ready to take on. 

The prize is replicating the same kind of success it has achieved in UK business process services (BPS), where Capita is the undisputed market leader. But IT services is a very different proposition, and as a 'work in progress' there is much still to be done.

TechMarketView subscribers to BusinessProcessViews can read our analysis of Capita's IT services strategy, prospects and challenges here.

Posted by John O'Brien at '07:15' - Tagged: publicsector   bpo   bps   itservices