OrderWork puts engineering feet on far-away streets

As Tom Bausemer puts it, “People need engineers where they don’t want to send engineers to!” Bausemer is Managing Director of Chiswick-based channel-only IT and support services firm OrderWork. The company has some 600 engineers on its books who can be deployed on a short-term or long-term basis anywhere in the UK. OrderWork operates exclusively on a ‘white label’ basis through high profile value-added resellers and systems integrators, as well as High Street brand name consumer and electronics retailers.

There is a well-established market for channel-only support services. Many VARs and Sis – particularly in the mid-market – just don’t have the scale or coverage to provide ‘desk-side’ services to clients spread around the country. OrderWork’s flexible workforce model suits this market well.

Bausemer has ambitious plans to boost OrderWork’s client base over the next couple of years, but recognises that with fast growth comes the challenge of maintaining service quality and improving profitability.

Posted by Anthony Miller at '08:33' - Tagged: lbb