Out now is “Computacenter: Building long term value”, by Kate Hanaghan, Chief Research Officer. It is available to members of the Foundation Service, TechSectorViews, and TechMarketView’s Tech User Programme.
As Mike Norris celebrates 30 years as CEO, we take a look at the company in 2025 and the ways in which he has left his mark. During his time in the role, 
Mike has overseen the transformation of Computacenter. What started as a PC reseller serving the City of London has become a global Group with multi-country revenue streams from three service lines.
Mike joined Computacenter as a Maths graduate in the 1980s. He initially worked in sales and within a decade was CEO. A major milestone occurred in 1998 when he led the flotation of Computacenter on the London Stock Exchange. While it’s not unusual for a Board to change its CEO as the company moves through different phases of development, Mike has not only stayed in role but has very much been a driver of change.
Mike believes there have been two really “big moments” or step changes in Computacenter’s history. Without doubt, there was a shift in gear when the firm went from being UK based to being an international business.
The other was when Computacenter won the BT contract in 1996 (at the time, it was the UK’s largest PC supply deal). He told us: “We went from being an average player to a significant player. It catapulted us to another level. I personally did the closing pitch, and after we won that deal, we never looked back.”
In this report, we look at some of the way in which Norris continues to drive the business forward, growing significantly its number of “major customers”: individual clients that generate more than £1m of gross profit per year for the company. We also examine how Computacenter is evolving its Circular Services business and the financial performance of the firm, particularly in Managed Services.
Members of our research programme can read it here: “Computacenter: Building long term value”. If you are not able to access the report, please contact Belinda Tewson.
Posted by HotViews Editor at '10:00'
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