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Tuesday 23 April 2013

UK central government: the rise of 'digital'

Government ICT governance changesTechMarketView’s PublicSectorViews team forecasts continuing declines in the UK central government SITS market over our forecast period. We doubt the level of cuts recently suggested by Rohan Silva, David Cameron’s Senior Policy Advisor are achievable; he told the Telegraph that Government spending on IT could  be cut from the £15b a year spent on IT when the current Government was elected to “low billions of spend”. Supporting our view of the considerable challenges that the Cabinet Office faces, a recent NAO report highlighted that the Cabinet Office's Efficiency & Reform Group (ERG) needed to move beyond the role of imposing spending cuts towards indentifying long-term sustainable savings (see UK central government: NAO seeks sustainable savings).

We do, though, accept that the Cabinet Office is showing a great determination to get best value for money for the taxpayer and is truly committed to driving down ICT expenditure. Indeed, it continues to put the platforms in place, particularly governance structures, to make this happen. As a consequence, we are seeing a number of significant changes in Whitehall that will have an impact on suppliers, both large and small, targeting central government departments and agencies. Many of those changes have been driven by the Digital by Default agenda. In this latest PublicSectorViews research note – UK central government: ‘the rise of digital’ - Georgina O’Toole considers recent developments and determines the impact they will have. If you are a PublicSectorViews subscriber you can download the report now. If not, please contact Deb Seth to find out how to get access.

Posted by Georgina O'Toole at '21:16' - Tagged: publicsector   centralgovernment   strategy  

Monday 22 April 2013

Don't miss the latest TechMarketView research!

TMV logoAs avid UKHotViews readers know, TechMarketView’s analyst team publishes much more than just your daily HotViews email. We keep the really valuable, in-depth research and analysis tucked behind a ‘paywall’ for our loyal subscription clients. But with so much good stuff being published each month it would be easy to miss the latest must-read report.

With this in mind, we’re releasing the latest Quarterly Research Summary, which highlights the key reports and research notes published by TechMarketView analysts in the first three months of 2013. Any HotViews reader can download a copy by clicking here. Of course, you’ll need to be an eligible (and logged in) TechMarketView subscription client to view the reports mentioned in the summary – if you’re not sure whether your organisation has a corporate subscription, or you’d like details of our subscription packages, just drop an email to info@techmarketview.com and we’ll be happy to help.

Posted by HotViews Editor at '14:31'

Wednesday 10 April 2013

Kainos harnesses three engines for growth

Application development and management specialist Kainos is a rare beast. A 26 year-old ‘Little British Battler’ that appears to have come of age very recently, growing rapidly over the last couple of years as it has harnessed new engines for growth, notably in the UK healthcare and public sector markets, as well as its recent partnership with Workday.

Both turnover and staff numbers have almost doubled in the last two years. FY12/13 revenue is expected to be around £30m (with PBT margins of 11%), up from £25.4m the year before and £17m in FY10/11. Kainos now has just over 400 employees, having hired around 100 people in the last year. And if its recruitment plans are anything to go by, the growth is set to continue - the company hopes to hire a further 140 staff this year, primarily in Belfast and Gdansk, Poland, where it has a significant presence.

Eligible TechMarketView subscribers can read more analysis of Kainos in our latest research note - Kainos: Healthcare & Public Sector fuel growth spurt - published this morning. If you don’t yet subscribe to our research streams and you’d like to learn more, check out the Services pages on our website or contact Deborah Seth for details.

Posted by Tola Sargeant at '09:33' - Tagged: results   publicsector   software   health   applications  

Monday 08 April 2013

Outcome-based business process services: what's it all about?

All business process services (BPS) suppliers want to talk about ‘business outcomes’ in relation to their BP service delivery. They want to engage with clients on matters that directly impact their business performance and success; issues that matter at the CxO level.

However, there are many permutations of what constitutes a business outcome, and this can vary from industry to industry and even between horizontal service line activities. The more specialised the BPS market becomes, the more complex this issue is likely to get.

So, what does outcome-based BPS contracting involve? How does it relate to other similar sounding approaches like payment by results (PbR)? Which suppliers might be willing to engage in such types of deals? And, how do we think it is likely to evolve in the UK public and private sectors?

Subscribers to TechMarketView's BusinessProcessViews research stream can read the analysis and implications here. If you don't yet subscribe to our in-depth business process services research and you'd like to know more, just email Deborah Seth for details.

Posted by John O'Brien at '16:51' - Tagged: bpo   bps   outcomes  

Wednesday 03 April 2013

Would you like to join the TechMarketView Public Sector research team?

logoThe TechMarketView PublicSectorViews research programme is widely recognised as one of the most insightful sources of analysis and opinion on the UK public sector software and IT services market.

We want to expand the breadth and depth of this research and are looking to hire an analyst to work alongside research directors Georgina O’Toole and Tola Sargeant, who indisputably rank among the leading analysts in this field.

Candidates would need to demonstrate sound knowledge of the UK public sector market for software and IT services and the supplier landscape. Candidates must be able to communicate their insight and opinion to senior management in our client organisations, which include suppliers, government departments and investors. This level of maturity would typically be associated with at least three years’ experience in a similar role in other relevant organisations.

Candidates must be self-motivated and highly disciplined as TechMarketView analysts work from home, but candidates should ideally live within an hour or so's commute of London.

If you think you might fit the bill, please email your CV to our Georgina O’Toole.

Posted by HotViews Editor at '09:00'

Tuesday 02 April 2013

NEW RESEARCH: Telcos in the UK infrastructure services market

infraTelecoms providers serving the UK market have for some time attempted to identify ways to offset their traditional, declining voice revenue streams. However, as they have discovered, the transition into IT services it not an easy one. As buyer strategies around cloud start to take shape, has the time now come for these players to play a greater role in the UK infrastructure services market? They have the data centre infrastructure, the bandwidth and the billing relationships with the end customers, so could 2013 prove to be the break-through year for this set of suppliers?

In “Could cloud help telecoms providers achieve a break-through in the UK infrastructure services market?”, Research Director, Kate Hanaghan, looks at some of the key telco players in the UK market and the challenges they face. Subscribers to our must-have InfrastructureViews research stream can read it here.

If you are not yet a subscriber and would like to see what many of your competitors are already using, contact Deb Seth (dseth@tehmarketview.com). 

Read more on the InfrastructureViews research stream here.

Posted by HotViews Editor at '09:42' - Tagged: iaas   managedservices   colocation   datacentres   telcoms  

Tuesday 02 April 2013

TechMarketView – March review

tmvFollowing our second annual Little British Battlers event in February, TechMarketView’s team of analysts ‘put pen to paper’ to synthesise their views on those companies that took part. Just 12 were picked from a long list of almost 100 to pitch to us. Read our analysis of these businesses - see Little British Battlers - Q1 2013) - and stay tuned for more on how the programme is to evolve. 

Besides our work with the Little British Battlers, analysts continued to produce analysis across all research areas. In InfrastructureViews, Kate Hanaghan published "Make or Break": How will the IT support services firms outside the top tier fare in 2013? and Could cloud help telecoms providers achieve a break-through in the UK infrastructure services market?

BusinessProcessViews Research Director, John O’Brien published his in-depth and highly anticipated General insurance BPS opportunities in a rapidly changing market. In the Public Sector stream, Georgina O’Toole published her latest analysis of the players in the Defence market: UK Defence SITS supplier landscape 2013.

If you want our latest views on Cloud and SaaS see Angela Eager’s extensive report on the subject: Cloud UK 2013. Meanwhile, subscribers to TechMarketView’s Foundation Service can read our year-end review of the India-centric offshore services players – see OffshoreViews - 2012 Review.

As ever, TechMarketView analysts were called on by the media to comment on industry and market events. Our views on the demise of 2e2 and the subsequent fallout have been widely covered in the media. Microscope quoted Anthony Miller regarding Logicalis’ purchase of 2e2’s European operations. Likewise, TechMarketView was quoted in articles in Computerworld UK and CRN on Capita’s move to take on 2e2's Barnet Council contract.

Our views on the implications of the budget for the tech sector were covered in TechWorld, while The Register covered the launch of Kate Hanaghan’s IT support services report (mentioned above). ZDNet quoted Richard Holway in an article on Raspberry Pi manufacturing moving back to the UK. ZDNet also quoted Angela Eager in an article on SaaS cloud pricing.

A fair amount of coverage was given to TechMarketView in The Times, with Richard Holway being quoted in articles on the end of Logica, the reshuffle of management at Google (here and here), and Samsung Galaxy S4’s challenge to the iPhone. Richard’s views were also captured by Computerworld UK, which features his commentary on Fujitsu’s £800m UK pension payment.

If you’re not a TechMarketView subscriber this is just a snapshot of how much you are missing out on. Just speak to Deb Seth if you would like to subscribe.

Posted by HotViews Editor at '09:32'