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Live for members of our Tech User Programme (TUP) is TechMarketView’s latest Market Readiness Index report: Market Readiness Index: The Road to AI Part 2.
Now widely used within the UK senior tech buyer community, the TechMarketView Market Readiness Index is based on a proprietary assessment methodology created to understand and quantify the performance of tech suppliers.
This report has been specifically created to enable senior tech buyers to understand the ability of the leading UK IT Services providers to support their AI journey. Those in this year’s cohort are Top 20 ranking players in the UK market (based on TechMarketView analysis). They are: BT Group, CGI, Deloitte, Fujitsu, Kyndryl, NTT Data, PwC, Sopra Steria, Tech Mahindra, and Wipro.
We would like to thank the suppliers for their help in providing extensive information, time with their Executives, and access to clients.
Methodology
By applying our highly regarded, rigorous, research approach, TechMarketView analysts have assessed suppliers across six areas as they pertain to AI: Corporate Resilience; Suitability of Offerings; Skills & Resources; Partner Ecosystem; Industry Expertise; and Delivery & Execution. This involves undertaking multiple in-depth research interviews with various functions/leaders within the supplier organisation to gain an extensive understanding of strategy, capability, investments and so on. Much of this information is not available in the public domain, and combined with our proprietary data and analysis enables our analysts to construct unique profiling of suppliers.
The MRI – much like Magnetic Resonance Imaging – uncovers both the strengths and the weaknesses and exposes what must be done to improve. Analysts score suppliers across six main areas, with each one containing several further sub-category scoring areas. All scores are then put through a rigorous peer review/benchmarking process to ensure the cohort has been scored fairly and accurately.
The transition from early AI experimentation to value realisation is now well underway. Organisations are increasingly focused on securing faster returns on investment while carefully selecting use cases that deliver tangible business value. But who are your most suitable supplier partners? Find out who and why, here:
Market Readiness Index: The Road to AI Part 2
If you are not a member of the Tech User Programme and would like to find out more, please be in touch.
This MRI is also available to buy as a standalone report.
Contact Belinda Tewson.
Posted by HotViews Editor at '10:20'
Former EY UK Chairman Steve Varley and PwC UK's Marissa Thomas have launched Unity Advisory with $300m in private equity backing. Promising no audit conflicts, AI-driven solutions, and performance-based fees, this new venture emerges just as the Big 4 face significant headwinds, with our research showing EY UK, Deloitte UK, and PwC UK all experiencing slowdowns and announcing staff cuts.
Can this PE-backed challenger truly disrupt the consulting status quo, or will it face the same structural challenges? Read our full analysis to discover what makes Unity's model potentially revolutionary and the significant hurdles it must overcome.
If you are a TechMarketView subscriber, you can access this research now: Unity Advisory launching to disrupt Big 4 | TechMarketView. If you are not yet a subscriber - or if you are unsure if your organisation has a corporate subscription, please contact Belinda Tewson to discover how to access this and far more besides.
Posted by Georgina O'Toole at '09:47'
- Tagged:
funding
investment
consulting
big+4
advisory
consultancy
Out now is “Computacenter: Building long term value”, by Kate Hanaghan, Chief Research Officer. It is available to members of the Foundation Service, TechSectorViews, and TechMarketView’s Tech User Programme.
As Mike Norris celebrates 30 years as CEO, we take a look at the company in 2025 and the ways in which he has left his mark. During his time in the role, 
Mike has overseen the transformation of Computacenter. What started as a PC reseller serving the City of London has become a global Group with multi-country revenue streams from three service lines.
Mike joined Computacenter as a Maths graduate in the 1980s. He initially worked in sales and within a decade was CEO. A major milestone occurred in 1998 when he led the flotation of Computacenter on the London Stock Exchange. While it’s not unusual for a Board to change its CEO as the company moves through different phases of development, Mike has not only stayed in role but has very much been a driver of change.
Mike believes there have been two really “big moments” or step changes in Computacenter’s history. Without doubt, there was a shift in gear when the firm went from being UK based to being an international business.
The other was when Computacenter won the BT contract in 1996 (at the time, it was the UK’s largest PC supply deal). He told us: “We went from being an average player to a significant player. It catapulted us to another level. I personally did the closing pitch, and after we won that deal, we never looked back.”
In this report, we look at some of the way in which Norris continues to drive the business forward, growing significantly its number of “major customers”: individual clients that generate more than £1m of gross profit per year for the company. We also examine how Computacenter is evolving its Circular Services business and the financial performance of the firm, particularly in Managed Services.
Members of our research programme can read it here: “Computacenter: Building long term value”. If you are not able to access the report, please contact Belinda Tewson.
Posted by HotViews Editor at '10:00'
- Tagged:
CEO
VAR
As we reach the end of a roller coaster (think Oblivion at Alton Towers) week of economic and stock market activity, TechMarketView brings some cool, calm, and intelligent analysis on how tariffs might impact the UK tech sector.
In “US-UK tariff situation: UK tech market implications”, Chief Analyst, Georgina O’Toole analyses the impact on tech investments and specifically the digital investment implications sector by sector. 
It's clear the imposition of US tariffs on UK exports – including a 25% tariff on cars and a 10% reciprocal tariff – creates significant challenges for the UK tech market that extend far beyond directly affected sectors. While manufacturing (including automotive) represents just 10% of the UK SITS market, the ripple effects across an economy already weakened by Brexit, COVID-19, and energy crises threaten much broader tech spending patterns.
Trump's 'Liberation Day' approach threatens to fundamentally redraw principles that have governed global trade for decades. His unexpected threat to end pharmaceutical tariff exemptions and the 90-day policy reversal announced just days after implementation further compounds uncertainty.
Our new research examines how this unpredictable landscape is reshaping technology investment across key verticals:
- Manufacturing companies face dual imperatives – simultaneously pursuing efficiency improvements while considering production relocation, as demonstrated by Jaguar Land Rover's pause of US shipments
- Financial services organisations brace for indirect impact amid market volatility
- SITS suppliers face varied exposure based more on client export profiles than simple sector categorisation
- Tech innovation funding faces significant pressure as market turbulence affects start-up and scale-up capital
The previously anticipated "GenAI Dividend" is now shifting, with organisations anticipated to move increasingly from “spend to save” toward “don't spend” as discretionary budgets go into reverse.
Read our full analysis to discover which tech suppliers are most vulnerable, where investment opportunities remain, and how to position for success in this challenging environment: US-UK tariff situation: UK tech market implications.
This research is only available to members of TechMarketView’s Foundation Service. If you can’t access this research, please contact Belinda Tewson for more information.
Posted by HotViews Editor at '09:42'
- Tagged:
growth
economy
tariffs
In this week's inaugural "View from the Top" podcast series from TechMarketView, our Chief Analyst, Georgina O’Toole, sits down with Michael Herron, the newly appointed CEO of Atos UK&I, for a candid conversation about taking on one of the most challenging leadership roles in the UK tech sector.
Many industry watchers raised their eyebrows when Herron left CGI to take the helm at Atos during a period of significant turbulence for the company. In this revealing interview, he explains why he was keen to take on the challenge, points to signs of a rebound, and outlines his vision for the future of Atos UK&I.
The discussion covers impressive recent performance indicators – including a strong Group book-to-bill – and explores how the UK business has maintained remarkably strong client satisfaction and employee retention metrics despite the turbulence of recent years.
Herron shares how the "One Atos" strategy will impact the UK&I business in 2025, emphasising simplification, regional focus, and fixing the foundations for future growth.
Perhaps most compelling are the customer success stories Herron highlights across digital workplace, cloud infrastructure, cybersecurity, and data & AI services – demonstrating that beneath the corporate restructuring headlines lies a business still delivering critical technology services to major clients.
The interview concludes with a lightning round that reveals some surprising personal insights about the new CEO's leadership style and life outside the boardroom.
*Listen now* to hear the full conversation in our debut "View from the Top" episode and discover the question Herron wants me to ask him when we record part two in a few months.
Posted by Georgina O'Toole at '07:36'
- Tagged:
leadership
interview
ViewFromTheTop
Our interview with Fivium’s CEO and Co-founder Matt Fletcher explores how the UK public sector tech specialist has evolved its business model.
With revenues reaching £8.8m (up 30% over three years) and recurring revenue now at 73%, Fivium's product-focused strategy is yielding strong returns. While eCase represents 40% of revenue with approximately 50 customers, the company balances this with digital project work and managed services.
What's driving its expansion across central government, police forces, and local authorities? And how has its case management solution delivered measurable efficiency gains, with customers saving a total of 364 person-years of effort in 2024 alone?
TechMarketView subscribers can discover in this latest UKHotViewsExtra – Fivium: Scaling success through product focus and culture – how the company is scaling while maintaining the culture that has contributed to its long-term customer retention.
If you are not yet a subscriber or are uncertain whether your organisation has a corporate subscription, please reach out to Belinda Tewson to learn how to access this insightful analysis and more.
Posted by Georgina O'Toole at '08:31'
- Tagged:
police
digital
emergency+services
central+government
public sector
Local Government
Local & Regional Government
case management
In our latest PublicSectorViews report, we examine NTT DATA's impressive performance in the UK public sector market. The company has maintained strong double-digit growth across its key subsectors, with particularly impressive momentum in Public Safety & Defence.
With the Public Sector highlighted as one of three global strategic priorities for NTT DATA alongside Banking and Manufacturing, significant investment is underway to build out UK sovereign capability. The company has ambitious growth targets for the years ahead, with plans to pursue larger 'mega deals' while leveraging global innovations, particularly in AI.
TechMarketView subscribers can read the full report – NTT DATA UK Public Sector: Performance and Prospects - to discover NTT DATA's strategy for expanding into new markets, its key contract wins over the past year, and the specific focus areas driving its healthcare sector growth initiative in 2025.
If you are not yet a subscriber – or you are unsure if your organisation has a corporate subscription – please contact Belinda Tewson to discover how to access this research and other deep insight into the UK tech market and its suppliers. If you are a subscriber, download the report now.
Posted by Georgina O'Toole at '14:21'
- Tagged:
defence
health
healthcare
public+safety
higher+education
central+government
public sector
The latest episode in TechMarketView's series of Totally Sust podcasts sees SustainabilityViews’ lead analyst, Craig Wentworth, interview Faith Taylor (Senior Vice-President for Global Citizenship & Sustainability at Kyndryl) about how the company is decarbonising its infrastructure and helping customers reduce their own greenhouse gas emissions.
Tune in to hear how Kyndryl integrated decarbonisation into its business strategy from day one, successfully reducing Scope 1 and 2 emissions by 8% and water use in stressed areas by 9%. Faith shares valuable insights on aligning sustainability with business growth, making the financial case for environmental initiatives, and building Kyndryl’s "Green Guild" of nearly 500 employee volunteers who drive innovation from the ground up.
A 5-minute snippet of the podcast is available to stream for free now on SoundCloud and Spotify (or you can click on the playback widget below).
Subscribers to our SustainabilityViews research stream, however, can stream or download the full 29-minute version of the episode. If you are not yet a subscriber, or are unsure if your company has a subscription, please contact Belinda Tewson to find out how you can access the research.
Posted by Craig Wentworth at '09:41'
- Tagged:
strategy
decarbonisation
podcast
data centres
Both Oracle and Oracle NetSuite held their flagship UK
customer events in London recently, and AI advancements stood behind the major announcements for both companies.
Whilst Oracle’s news focused on big AI infrastructure investments and multicloud capabilities for enterprises, NetSuite’s ambitions were more modest – focusing instead on AI in the mid-market.
Both companies were keen augment their AI push with adoption assistance for customers to help generate more “pull”. Subscribers to TechMarketView research services can learn about how and where each company is focusing its AI story in our UKHotViewsExtra article: AI (with adoption assistance) dominates at Oracle and NetSuite events.
TechMarketView subscribers, including UKHotViews Premium subscribers, can read AI (with adoption assistance) dominates at Oracle and NetSuite events now. If you’re not a subscriber – or aren't sure if your organisation has a corporate subscription – please contact Belinda Tewson to find out more.
Posted by Craig Wentworth at '11:03'
- Tagged:
events
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