*NEW RESEARCH* Digital change converts product providers into services suppliers

Digital change strategies abound but there are fewer examples of execution that also demonstrate significant transformation within organisations. However, attendance at two events recently provided insight into some real world developments.

Microsoft’s Business Forward event in London was a refreshing eye opener, demonstrating some tangible examples of digital transformation in action via Dynamics 365 customers making use of the cloud and techniques like machine learning. A separate event held by ERP provider IFS provided insight into the exploratory work it is doing inside IFS Labs to bridge the gap between digital dreams and digital business reality, plus some real world examples. One theme that carried across both events was how digital change is turning many product organisations into services suppliers as they unlock the intelligence from data.

Subscribers should download the latest report from ESASViews, “Digital change converts product providers into services suppliers” for insight into transformative use cases – and to explore what this means for new business opportunities. 

Posted by Angela Eager at '09:54' - Tagged: cloud   digital   enduser   machinelearning