Friday 08 November 2019

*UKHotViewsExtra* Fujitsu Forum: Human Centric Innovation

fujAt Fujitsu Forum this week (which was attended by several thousand customers and partners), the theme introduced by President Takahito Tokita was: Human Centric Innovation: Driving a Trusted Future. The message was that people must be put at the very heart of the process to create a successful digital future. Furthermore, by taking a Human Centric approach (whereby business and social value is created by empowering people with technology and data), organisations will be better able to develop deeper levels of trust with customers/citizens, partners, and employees. Trust, Fujitsupaul argues, is crucial as individuals and organisations continue to evolve the way in which they interact and improve data flows both inside and outside of the organisation.

The Human Centric message differentiates Fujitsu and also underlines the importance of having a clear vision for what a digitally transformed organisation looks like - and why. Digital change must be driven by a business challenge/objective or a citizen/customer need. Simply ‘upgrading’ technology without a clear business goal or broader digital strategy in place risks creating an investment-based, rather than a value-based, undertaking. In this context, the key success indicator becomes cost-reduction, which should not be the sole purpose of digitisation. MORE....

Posted by Kate Hanaghan at '10:13' - Tagged: cloud   AI   data   quantum