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Friday 05 June 2020

*UKHotViewsExtra* Accelerating NHS digital transformation during the pandemic

LNWH logoLondon North West University Hospital Trust (LNWH) was amongst the first in the UK to treat COVID-19 patients and one of the hardest hit by the pandemic. It tripled the number of critical care beds across its Northwick Park, Ealing and Central Middlesex hospitals, and at its peak was caring for hundreds of COVID-19 positive patients. TechMarketView spoke to Glenys Lawson, Digital Matron at LNWH, about the role technology has played in helping the Trust respond to the crisis.

Glenys said that one of the issues that became apparent very quickly during the pandemic was how challenging it became for patients, their families and clinicians to communicate effectively. On 14 April 2020, Sonia Patel (until the end of May 2020 joint CIO at LNWH and now CIO at NHSX) put out a call on Twitter challenging SMEs to create an alpha version of a tool within 24-48 hours that could help alleviate the situation. Public sector digital specialists Made Tech responded to the challenge and a 48-hour team hackathon later, and with some service design help from Difrent, had built a digital service that enabled hospital staff to book virtual visits for the families of patients via video call. Read more...

Posted by Dale Peters at '08:24' - Tagged: nhs   digital   transformation   healthcare   EndUserInsights