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Tuesday 17 September 2024

NEW RESEARCH Helping your business in Travel & Transportation take flight

OUT NOW from TechMarketView is the latest UK Travel & Transportation Market Trends & Forecasts.

The analysts have crunched the numbers and conducted HUNDREDS of research interviews to understand the UK Software and IT Services market inside out. And, as we explain in UK Travel & Transportation Market Trends & Forecasts, growth in the sector slowed significantly in 2023 as a tough macro-economic environment ‘put the brakes on’. MTF Travel and Trans

Travel and Transportation remains an extremely broad and varied sector covering a disparate range of business activities. However, there are significant commonalities that cut through, including the importance of customer experience, the value of data, and the potential offered by AI. Adoption of emerging tech is key to enabling acceleration, particularly around creating the new business models that customers are demanding, be it new approaches to delivery and logistics or new travel experiences.

Customer Experience (CX) remains one of the most significant areas for investment in the travel and tourism sector, as it supports providers’ differentiation and the provision of value-added services, underpinned by a range of emerging tech solutions.

Cybersecurity is also a major focus area for those in travel and tourism, with organisations in the industry increasingly at risk from cyber-attacks and vulnerable to the implications of data breaches. Travel companies have become a major target as they employ high numbers of people, have access to abundant customer data, and are often high-profile organisations. Some of the most significant threats in this space include phishing and ransomware attacks, although the reliance on (often poorly secured) customer data also leaves companies at risk of human error.

Report author, Marc Hardwick, said: “Within Transportation the rise of Industry 4.0 has meant that technologies such as automation, AI, robotics and logistics management systems are becoming much more prevalent, and as a result supply chains have become very much intertwined in the global tech race.”

Foundation Service clients can read the report now: UK Travel & Transportation Market Trends & Forecasts.


To become a client, or find out if your organisation has a corporate licence, please contact Belinda Tewson.

Posted by HotViews Editor at '09:50' - Tagged: markettrends   travel   marketdata   transportation  

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