*NEW RESEARCH* Greater Manchester Police: Pursuing Productivity Through Digital Transformation

TechMarketView’s report Greater Manchester Police: Pursuing Productivity Through Digital Transformation is now available.

Greater Manchester Police (GMP) has faced significant challenges in the process of its digital transformation. Problems associated with the implementation of a new Records Management System (RMS), which was launched in 2019, undermined its operational performance and resulted in widescale media coverage. However, in recent years, GMP has made positive progress, with a fresh approach, new systems successfully implemented and a renewed confidence in the digital strategy across the force.

This report reviews the history of digital transformation at GMP, discussing the troubled iOPS implementation and its impact on the organisation. It looks at the positive progress GMP has made in recent years through a new approach to digital transformation and how this has contributed to His Majesty's Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) removing the force from enhanced monitoring. It also reviews the reasons behind these successes e.g., engaged leadership, industry partnership and a focus on interoperability and user experience.

GMP provides an important case study that will deliver UK police forces and its suppliers with an example of how the pursuit of productivity and innovation in policing can be successfully achieved despite the perceived barriers to digital transformation in the sector (see Police Software & IT Services Suppliers, Trends & Forecasts 2022-25 for more detail on the trends in PoliceTech).

PublicSectorViews suppliers can read Greater Manchester Police: Pursuing Productivity Through Digital Transformation today. If you are not yet a subscriber, or are unsure if your organisation has a corporate subscription, please contact Deb Seth to find out more.

Posted by Dale Peters at '10:00' - Tagged: police   agile   automation   interoperability   law+enforcement   public+safety   digital+transformation   policetech