Friday 20 December 2019

*UKHotViewsExtra* AWS re:Invent reflections: ECS accelerates with Amazon Connect

ecsAt AWS re:Invent in Las Vegas, Andy Jassy (CEO of Amazon Web Services) urged organisations to “stop procrastinating” and to transform themselves with cloud before they get left behind (see AWS reInvent 2019: Delivering value faster).

The challenge facing many, however, is that they are caught up in Digital Chaos (see Launching TechMarketView 2020 Research Theme: Digital Chaos). The early phase of the race to digitally transform was in many cases characterised by fast-paced anarchy, the upshot of which has been a proliferation of digital point solutions with limited integration. So while many organisations have taken initial steps into the public cloud, they are still falling short of the sort of fundamental digital transformation Jassy refers to.


Partners are key to taming Digital Chaos
Amazon Web Services’ revenue growth might have eased slightly, but the opportunity for its wide array of partners remains massive. And it is precisely the challenge of ‘taming Digital Chaos’ where the most significant opportunities are at the moment. Notably, partners that have a particular specialisation, their own IP, or deep vertical specialisation, can look forward to a very bright 2020 - likely to be characterised by double-digit growth. MORE......

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Posted by HotViews Editor at '09:30' - Tagged: cloud   machinelearning   data   callcentre