Construction companies ‘unusual suspects’ in UK BPS

The UK construction sector is taking an ever more active interest in ‘support services’ and its sub-set business process services (BPS). Support services is a broad-based market that includes facilities, security, property and highways management services – and related BPS activities such as HR, F&A, customer services, procurement and ICT.

Multi-billion pounds construction players like Balfour Beatty, Interserve, Carrillion, Costain and Kier are looking to grow support services and BPS capability both organically and through acquisition, as a means to diversify from a core UK construction market in deep decline.

Subscribers to TechMarketView's BusinessProcessViews research stream can read the implications and analysis here.

Posted by John O'Brien at '07:26' - Tagged: bpo   bps   supportservices